Shipping policy
Order Processing
Orders are typically processed and shipped the same day or next day after they are placed.
In rare cases, processing times may be extended (for example, if you order during a holiday). If any shipping delays occur, updates will be posted on our official social media channels.
All items currently sold are pre-made and ready to ship within 24 hours.
Shipping Locations
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Skateboard decks: Ships worldwide
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Clothing: Ships worldwide
If your country is not available at checkout, please contact us at contactquestionskateboards@gmail.com and we will do our best to add it as soon as possible.
Shipping Rates & Carriers
Shipping costs are calculated at checkout using live carrier rates.
We ship using the following carriers:
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USPS
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UPS
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FedEx
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DHL
The available shipping options and prices will be displayed during checkout.
Estimated Delivery Times
Delivery times depend on your location and the shipping carrier.
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United States: 3–7 business days
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International orders: 7–20 business days
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, or other factors outside our control.
Shipment Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Lost or Damaged Packages
Once a package has been shipped and is in the carrier's possession, Question Skateboards is not responsible for lost, stolen, or damaged packages.
If there is an issue with delivery, customers must contact the shipping carrier directly to file a claim.
Order Changes or Cancellations
Orders cannot be changed or canceled once they have been placed.
Contact
If you have any questions regarding shipping, please contact us: